Salon Policies

Cancellation Policy

As a courtesy to other clients and our staff, we require a 24 hours advanced notice to cancel or reschedule an appointment. We regret we must charge for any missed appointments that are not cancelled within 24 hours of the scheduled appointment time. If appropriate cancellation notice is not given, gift certificates on file will be redeemed for the amount of services missed.

Late Arrivals

Please arrive at least 5 minutes before your scheduled treatment. Arrival to appointments later than 10 minutes will result in rescheduling.

Returns

Unopened merchandise may be returned for a merchandise credit within 14 days of purchase. Gift certificates, series and packages are nonrefundable. Series services expire one year from date of purchase.

Gratuities

Gratuities are not included in the price of packages or services. At your discretion, gratuities are graciously accepted. The industry average ranges from 18-25% of the service fee.

Gift Certificates

Gift certificates are non-refundable and prices are only guaranteed within 6 months of purchase.

Payment

We accept cash, major credit cards . Prices may be subject to change without notice.

Salon policy requires everyone receiving spa services to wear underwear and athletic shorts during all massage, body treatments and facial services.